Thank you for visiting Firefly Creations LLC.(the “Site”). Your privacy is important to us. Please review this Privacy Policy carefully. This Privacy Policy describes the policies and procedures of Firefly Creations LLC.(“we”, “our” or “us”) on the collection, use, and disclosure of your information on the Site and the products, services, features, content, or applications we offer (the “Services”). When you use the Services, you are consenting to the collection, transfer, manipulation, storage, disclosure, and other uses of your information as described in this Privacy Policy.
What Does This Privacy Policy Cover?
This Privacy Policy covers the treatment of personally identifiable information (“Personal Information”) gathered when you are using or accessing the Site and using our Web/Graphics Maintenance Services. This Privacy Policy does not apply to the practices of third parties that we do not own or control, including but not limited to WordPress, Nepal Investment Bank, Mercantile or any other Internet Service Provider.
What Information Do We Collect?
We receive information about you from various sources, including: Google page analytics, Google SEO Optimization, Integrated Web Contact Form.
1. Your personally identifiable information may be required to get feedback from you, contact you back regarding your queries, improve customer service, improve user friendliness on the website. Personally identifiable information may include but is not limited to: name, address, e-mail address, and telephone number. You acknowledge that this information may be personal to you, and by providing Personal Information to us, you allow others, including us, to identify you and therefore you may not be anonymous.
The information we gather enables us to identify that the contact request is made by a genuine customer and not just a bot or spam. IP Address Information and Other Information Collected Automatically:
Finally, we may collect non-personal identifiable information when you visit our Site, such as your IP address, Visited Date, Browser and System Used to view the site.
IP Address Information: While we may collect and store IP Address Information, that information is not made public.
Information Collected Using Cookies:
Cookies are pieces of text that may be provided to your computer through your web browser when you access a website. We use cookies to enable our servers to recognize your web browser and tell us how and when you visit the Site and otherwise use the Services through the Internet.
Our cookies do not, by themselves, contain Personal Information, and we do not combine the general information collected through cookies with other Personal Information to tell us who you are.
Information You Elect to Share:
We are not responsible for the privacy policies and/or practices of these Third-Party Services, and you are responsible for reading and understanding those Third-Party Services’ privacy policies. This Privacy Policy only governs information collected on the Services.
Aggregate Information:
We share Aggregate Information with our site visitors and potential customers to showcase our work and goodwill amongst the users.
Email Communications with Us:
As part of the Services, you may occasionally receive email and other communications from us, such as communications relating to your Account or Website. We may use your contact information to send you information about your query, your WebSite Status (if you are already a client), Important Updates, any new/featured services, festive offers and Account Recovery Options (for pre-existing clients).
How Do We Use The Personal Information?
We may use the information you provide about yourself or others for one of the following :
- To identify that you are a genuine customer/buyer.
- To showcase on our testimonial section if you are a satisfied customer, but only after your approval.
- To contact you in future in case of business offers.
Please note that if the Company is acquired, sold, or dissolved, its assets, including personally identifiable information we may possess about you, may, in whole or in part, be sold, disposed of, transferred, divested, or otherwise disclosed as part of the transaction or proceeding. You acknowledge that such transfers may occur and any acquirer may continue to use your Personal Information as set forth in this Privacy Policy.
Information Disclosed for Our Protection and the Protection of Others:
We also reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to (i) satisfy any applicable law, regulation, legal process, or governmental request, (ii) enforce this Privacy Policy, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security, or technical issues, (iv) respond to user support requests, or (v) protect our rights, property, or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.
Information We Share With Your Consent:
Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.
Is Information About Me Secure?
Although we take appropriate measures to safeguard against unauthorized disclosures of personally identifiable information, we cannot guarantee that personally identifiable information in our possession will never be disclosed in a manner that is inconsistent with this Privacy Policy. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time.
We otherwise store all of our information, including your IP address information, using industry-standard techniques. We do not guarantee or warrant that such techniques will prevent unauthorized access to information about you that we store, Personal Information or otherwise.
What Are My Privacy Options?
The Company will retain your Personal Information that we have collected as long we need it for purposes not prohibited by law. If you prefer not to receive any update or email from us, please write back to us stating such.
Will We Update this Privacy ?
We may change this Privacy Policy at any time.
Contact Us.
If you have any questions or concerns about this Privacy Policy or its implementation please contact us at the following address:
Waltham Office:
540 Revere Beach Blvd, Revere, MA 02151, USA USA 912-662-2450, mail@fireflynp.co
Kathmandu Office
Patan Dhoka-Madan Smarak Road, Patan 44700, Nepal , +977-9841151757, mail@fireflynp.co